Nu-Glaze warranty information
Comprehensive protection for your investment
Product warranty details
Introduction
Nu-Glaze uPVC ("Product") alternative to window putty profiles is manufactured from an outdoor organic grade of UV resistant unplasticised PVC containing no heavy metal heat stabilizers, supplied as a standard formulation as confirmed by infra-spectroscopy.
General warranty terms
The Product has been designed to produce rigid profiles for outdoor use and is expected to have a minimum 5-year life expectancy if used accordingly to Product specifications, provided that any abnormal processing, installation, or environmental conditions could substantially reduce such life expectancy. Meteorological conditions such as heat, solar activity and UV levels, pollution, or other conditions known to be harmful to PVC may materially influence the Product and its longevity.
Performance & longevity
Real life applications in full sun and harsh conditions since 2012 has shown no signs of deterioration to date. However, should the profiles or complete system be exposed to harmful gasses and chemicals or abrasive actions and abuse, premature cracking and discoloration could occur.
Accordingly, the Manufacturer cannot be held liable for any such misuse which includes, without limitation, incorrect processing, intentional or negligent damage, exposure to solvents or catastrophic or extreme weather conditions.
Testing & performance standards
Water and air pressure exceeding 2000Pa for prolonged periods (15-minute sessions) could not dislodge the system. No air leakage could be detected with 75Pa pressure. The test sample was assembled in the manner prescribed in the company's official instructional manual, which is freely available at purchase point, on the Nu-Glaze website or on request.
The Manufacturer warrants that it has done everything reasonably possible to ensure that the Products are made in accordance with substantially similar processes as the test samples.
Application suitability disclaimer
Although the Manufacturer designed the general purpose nature of Nu-Glaze system, the onus will be on the end user to ensure substrate suitability. The supplied instructions, guideline and methodologies should be followed or and suggested materials should be used to ensure success and a lasting installation.
Important warranty limitations
Accordingly, the use of low alcohol solvents such as ketone, acetone or methyl, methyl ethyl ketone (MEK), or tetrahydrofuran or any other such substance or exposure to extreme temperatures or harmful and damaging actions, direct or indirect, renders this warrantee null and void.
The use of the Nu-Glaze system of profiles and neutral cure oxime silicone has been tested by CSI R Firelab Thermal Test Laboratory facilities at CSIR, Pretoria and witnessed by AAAMSA and SABS officials, passed to the level of A3 (the minimum required for residential dwellings is A1) against SAN 613.
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